The Ranch Fitness Center & Spa

Lydia Winterberg

I have joined The Ranch 6 months ago and unfortunately experience a hostile and unfriendly front desk staff in the mornings. I attend the swim aerobics classes 6 days a week and enjoys those classes immensely. However, dealing with the dismissive and unfriendly office staff has me rethinking whether I want to be a part of this hostile environment. I am energized to attend my classes but the stress of dealing with 2 unprofessional desk personnel makes my experience less satisfactory. Good, consistent and genuine greetings make the paying customer feel welcome and add to a positive overall fitness experience and future referrals to The Ranch. Two long standing members of The Ranch (17 plus years) have affirmed my front desk experience since they also feel ignored and are rarely greeted. Anyone with any Customer Service experience knows that an organization is built on a positive relationship between the customer and staff employees. If employees are so unhappy as to take it out on members then they should exit The Ranch and leave the Customer Service field. I and many other members are hopeful of positive changes regarding a professional and welcoming attitude. Let it be known that there are many Ranch employees who are excellent Ranch Ambassadors. One in particular is Agie whose stable personality and hard working ethics is exemplary and should be the standard for The Ranch. Regards, Lydia Winterberg

Dean Janssen

The exercise floor is cramped, very limited with machines and equipment. The spa side doesnt provide towels or a robe for services. Ive never been to a spa that didnt provide a way to shower before/after a massage

S. M.

My experience has been most pleasant! I enjoy working out with out a lot of people and in never too late for machines to be free. There next time your in Ocala, Florida. THIS is the place to workout! ????????

Margaret Swanson

Great experience will schedule again

Margaret Swanson

Great experience

Carolyn Russ

I recently experienced a Signature Body Polish Treatment by Barbara Schaffer. I highly recommend both this treatment and Barbara. Life changing. My skin has never felt heathier or softer. I cant wait to go back again, thank you, Barbara.

Mike C

Clean! Private! Up to date equipment! Professional staff! Steam & sauna rooms! Relaxing spa!

Jessica Pinkowski

JoAnn Johnson

Maria Eugenia Hernandez

this is the best massage i have ever had, thank you Barbara